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UK Delivery, European Delivery & Worldwide Delivery Information

UK Standard Delivery

We can provide up to 5 free carpet samples to help you choose the perfect carpet.  Samples are shipped by 2nd class post, we endeavour to try to ship them as soon as possible after ordering but sometimes these may be delayed due to the volume of samples ordered.

All other products available on our website will normally fall under our standard delivery charge of £25.00 if the item ordered is not over 2.5mts in length/width. 

When you reach the checkout stage of a purchase, the cost of shipping will be displayed as £200.00 (the cost will always be less than this) but to price your goods accurately we need to confirm the order with you verbally.

Our Standard Delivery service will deliver within 3 to 5 working days where items are held in stock. A member of our customer service team will contact you within 2 working days to arrange a suitable delivery date. Deliveries are made on your requested day between the hours of 8am and 6pm. Where possible we will advise you of approximate delivery lead-times at the time of order. If your delivery may be delayed, we will contact you to discuss alternative arrangements. Should you require a Timed or Special Delivery Service, please contact us for a quote.

Our carriers charge a supplement for delivering to any of the following postcodes:

  • AB37-AB38
  • AB44-AB45
  • AB53-AB56
  • CA18-CA27
  • HS1-HS9
  • IM
  • IV7
  • IV9-IV12
  • IV14-IV28
  • IV30-IV32
  • IV36
  • IV40-IV56
  • KA27-KA28
  • KW
  • LA15-LA23
  • PA20-PA38
  • PA41-PA49
  • PA60-PA78
  • PA80-PA88
  • PH17-PH26
  • PH30-PH44
  • PH49-PH50
  • TR21-TR25
  • ZE

If you require delivery to any of the above postcodes, please contact us on 0113 225 9535 for a quote before placing an order on our website. Deliveries to any of these postcode areas can take from six or more working days.

European and Worldwide Delivery Information

We would be happy to provide a delivery quote for our overseas customers. 

We have delivered our carpets and Stair Runners to the following countries:

  • Australia
  • Austria
  • Belgium
  • Canada
  • France
  • Germany
  • Ireland
  • Italy
  • Japan
  • New Zealand
  • Portugal
  • Spain
  • Switzerland
  • USA
  • We are happy to ship worldwide so please just call us on +44 113 225 9535 to discuss your requirements.

Click & Collect

With our Click & Collect service, you can collect your order from our showroom in Leeds within 3 to 5 working days where items are held in stock. A member of our customer service team will contact you to arrange a suitable collection time. Some orders can be collected from our showroom the following day, if placed before 5pm and subject to stock availability. Please wait for our customer service team to confirm the time of collection before visiting our showroom. For our address and location map, visit our Contact Us page.

Cancellations & Returns

For information on our Cancellations and Returns policy, please visit our Terms and Conditions page.